Privacy Policy
Privacy Policy
This Privacy Policy explains how the operator of Companion Journal (the “Operator”, “we”, “us”, or “our”) collects, uses, stores, and shares information in connection with the “Companion Journal” service (the “Service”).
1. Scope
This Privacy Policy applies to the Service, including the mobile app and the official website. If we provide additional notices for certain features, those notices will supplement this Policy.
2. Information We Collect
Information you provide: journal entries and text you input, your preferences (e.g., notification settings), and inquiries you send to us.
Account information (if applicable): identifiers used to sign in and manage your account (e.g., an email address), and related account metadata.
Usage and device information: app/website interaction data (such as feature usage), device/OS information, and approximate diagnostics information used to keep the Service stable.
Purchase information: subscription or purchase status provided by the app store/platform. We do not receive your full payment card details.
3. How We Use Information
We use information to provide and operate the Service (e.g., saving your entries, enabling features, and responding to support requests).
We may use your journal text to generate reflections or insights within the Service (including AI-based features). Where needed, your text may be processed by service providers acting on our behalf.
We use usage and diagnostics information to improve the Service, prevent abuse, and troubleshoot crashes.
We may use information to comply with applicable laws, enforce our Terms of Service, and protect the Operator and Users.
4. Sharing of Information
We do not sell your personal information.
We may share information with vendors and service providers who help us operate the Service (e.g., hosting, analytics, customer support, and AI processing). They are permitted to use information only to provide services to us.
We may share information when required by law, or when we believe it is necessary to protect the rights, safety, and security of the Operator, Users, or the public.
5. Data Retention
We retain information for as long as necessary to provide the Service and for legitimate business or legal purposes (for example, preventing fraud, resolving disputes, and enforcing agreements). If you delete content or request deletion (where available), we will take reasonable steps to delete it in accordance with applicable law and our operational needs.
6. Security
We implement reasonable technical and organizational measures designed to protect information. However, no security measure is perfect, and we cannot guarantee absolute security.
7. Your Choices
You can adjust certain settings within the app (for example, notifications).
You may contact us to request access, correction, or deletion of information, subject to applicable law and technical feasibility.
8. Children
The Service is not intended for children who are prohibited from using the Service under applicable law. If you believe a child has provided information to us, please contact us.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The updated Policy will be posted on our website and will take effect when posted.
10. Contact
For questions or requests regarding this Privacy Policy, please contact us at remonent59+CompanionJournalSupport@gmail.com.
Last updated: January 12, 2026
If you need additional information or support, please contact remonent59+CompanionJournalSupport@gmail.com.
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